# Basalix AI

> Basalix AI is a 24/7 AI intake front desk for US law firms that answers the firm's phone line and website chat, screens each inquiry on the attorney's own criteria, books consultations into real calendar availability, and delivers the lead to the firm's CRM.

Basalix AI screens and books; it never gives legal advice, quotes fees or judges the merit of a matter. Every call opens by stating it is an automated assistant. It answers in English and Spanish on every plan and serves US firms from solo attorneys to multi-office practices. Plans are Solo Intake at $349/mo and Firm Intake at $699/mo, with a 14-day free trial, no credit card. Sign-up and sign-in live at https://app.basalix.ai.

## Product

- [Home](https://basalix.ai/): What Basalix AI is, how it handles every inquiry, setup in one sitting, and a sample call
- [Features](https://basalix.ai/features): Every capability, grouped as answer, screen and book, deliver and stay in control
- [AI voice agent](https://basalix.ai/product/ai-voice-agent): The 24/7 voice agent on your phone line: forwarding, languages, returning callers, live call transfer with call-back or message fallback, current-client recognition, recordings, transcripts and summaries
- [AI chat agent](https://basalix.ai/product/ai-chat-agent): The website chat agent: grounded answers from your own material, guided intake with tappable choices, booking into real slots, live handover or email capture
- [Intake screening](https://basalix.ai/features/intake): Attorney-written screening, jurisdiction checks, statute-of-limitations urgency and routing
- [Consultation booking](https://basalix.ai/features/booking): Two-way Google Calendar and Outlook sync, offices, time zones and attorney assignment
- [Bilingual answering](https://basalix.ai/features/bilingual-answering): English and Spanish on the same number and chat: switching mid-call, disclosure, screening and booking in Spanish
- [Conflicts & compliance](https://basalix.ai/features/conflicts-compliance): Checks each matter against your client and adverse-party list before booking; provisional holds for uncertain conflicts; discreet decline on a conflict
- [After-hours answering](https://basalix.ai/features/after-hours-answering): 24/7 answering with the same screening, daytime-slot booking, callback rules and conditional forwarding
- [CRM integration](https://basalix.ai/features/crm-integration): Clio Grow and Clio Manage native delivery, signed webhooks and Zapier to any CRM, Google Sheets lead log, one lead per matter
- [Concurrent calls](https://basalix.ai/features/concurrent-calls): Calls answered at once by plan: 2 on Solo Intake, 5 on Firm Intake, dedicated on Multi-office / 10+ attorneys; pooled across numbers; missed-call log
- [Call recording & transcripts](https://basalix.ai/features/call-recording): Recording, transcript and AI summary on every call, one record per matter with call-back, message and transfer notes, redaction of recordings and transcripts, per-record erase, retention and legal hold
- [Analytics & reporting](https://basalix.ai/features/analytics): Dashboard of calls handled, booked and missed with reasons, team roles, CSV and Google Sheets export
- [Demo](https://basalix.ai/demo): A sample intake call and the live web chat of a fictional demo firm
- [vs answering service](https://basalix.ai/vs/answering-service): Row-by-row comparison of a human answering service, an in-house receptionist and Basalix: hours, what comes back, screening, conflicts, booking, cost

## Practice areas

- [Personal injury](https://basalix.ai/practice-areas/personal-injury): Starter templates for seven injury matters, what they ask, how matters route, and how firms edit the templates
- [Immigration](https://basalix.ai/practice-areas/immigration): Starter templates for four immigration matters in English and Spanish, urgency routing, and the optional state check
- [Family law](https://basalix.ai/practice-areas/family-law): Starter templates for divorce, custody and support, and protective orders, with safety questions and conflict-check details

## Firm types

- [Solo attorneys](https://basalix.ai/for/solo-attorneys): A one-attorney firm: calls answered during court, screening, booking and the Solo Intake plan
- [Small firms](https://basalix.ai/for/small-firms): 2 to 10 attorneys: consistent screening, routing by practice area and office, CRM delivery and the Firm Intake plan
- [Multi-office firms](https://basalix.ai/for/multi-office-firms): 10+ attorneys and campaign volume: dedicated concurrency, unlimited offices, mass-tort screening, SLA and custom pricing
- [New firms](https://basalix.ai/for/new-firms): Opening a practice: a phone line and chat widget before the first hire, starter templates, monthly billing

## Pricing

- [Pricing](https://basalix.ai/pricing): Solo Intake $349/mo and Firm Intake $699/mo, $0.75/min overage from a capped wallet, included minutes and chat, custom plans, trial terms
- [Contact sales](https://basalix.ai/contact): Multi-office and custom plans, volume pricing, integration requests

## Security

- [Security & trust](https://basalix.ai/security): AI disclosure, locked guardrails, encrypted credentials, PII redaction, retention controls, legal hold, per-record erase and CSV lead export

## Webhooks

- [Webhooks](https://basalix.ai/webhooks): Events, HMAC signatures, retries, a Zapier how-to and an example matter.qualified payload

## Company

- [About](https://basalix.ai/about): Why Basalix exists, how the agent behaves on every call, and the operating company, Mivikron Solutions Private Limited
- [Data Processing Addendum](https://basalix.ai/dpa): Roles, security, subprocessors, incident notice, privilege and deletion for firms that need a DPA