About Basalix AI
A front desk that screens and books, built for law firms
Basalix AI answers your phone line and web chat around the clock, screens each inquiry on the attorney’s own criteria, books real consultations and delivers the lead to your CRM.
Why it exists
A narrower idea than a general AI receptionist
Intake for law firms is three things:
- Questions an attorney can write down
- A routing decision the firm has already made
- A calendar
Software can run that at any hour if it stays inside those lines. So it does exactly that, and refuses the rest.
- No off switch
Every caller is told it is an AI
The first thing the agent says is that it is an automated assistant for the firm. There is no setting to switch that off.
- Locked guardrail
It never gives legal advice
The agent asks the questions your attorneys wrote and books a consultation. It does not quote fees, judge a matter or tell a caller what to do.
- Set by the firm
Your rules, not the model’s
Which matters to take, which states, what counts as urgent and where the lead goes are decided by the firm, and followed the same way on every call.
- Retention by the firm
The firm owns its records
Recordings, transcripts and summaries belong to the firm, kept as long as the firm chooses, with legal hold when a matter needs it.
Who we are
The company
- Operated by
- Mivikron Solutions Private Limited, a company registered in India, trading as Basalix AI.
- Who it serves
- Law firms in the United States, from solo attorneys to multi-office practices, with intake in English and Spanish.
- Billing
- Plans are priced in US dollars and sold through Dodo Payments as merchant of record. Every plan starts with a 14-day free trial with no credit card.
- Data and terms
- Privacy policy, terms of service and the Data Processing Addendum for firms that need one.
- Contact
- [email protected], or the contact page for custom plans and integrations. Company updates are on LinkedIn.
Hear it answer a call.
14-day free trial. No credit card, nothing auto-charges.