AI chat agent for law firm websites
The law firm website chatbot. Answered, screened and booked on the page.
The Basalix AI chat agent sits on your website and answers from your own material, day and night. It runs the same intake as your phone line, books a consultation into a real open slot, and hands the visitor to a person when they ask for one.
No contact form. No waiting. No guesswork.
14-day free trial. No credit card.
Answers
Answers from your material. Nothing else.
Your documents, your pages, your FAQs. If the answer is not in them, it says so and offers a person.
- GroundedAnswers only from your documents, pages and FAQsLocked on
- Sources“Sources used” under each replyOptional
- UnknownSays it does not know, offers a personNever guesses
- InstantReplies in seconds, any hourEN · ES
- Office hours and locations.pdfDocument
- rivera-chen.law/contactPage
- Intake FAQFAQ
Screens
You write the rules. The agent runs them.
Every setting is yours, in plain English, in the app. One configuration serves the chat agent and the phone line, so a visitor and a caller get the same intake.
- WelcomeWhat it opens with
The home screen: your welcome text, starter questions, Book and Get in touch buttons. Light or dark theme, bubble or sidebar launcher, with a live preview as you edit. The AI disclosure is part of the welcome and cannot be switched off.
- KnowledgeWhat it knows
Upload PDF, Word, text and CSV files, crawl your site with include and exclude rules, and add FAQs. Strict grounding is on by default and locked for legal agents.
- ScreeningWhat it asks
The same questions your attorneys wrote for the phone line, shown as tappable choices and short forms. One configuration, published to chat and voice together.
- HandoverWho steps in
Live support, email capture, or both. Staff accept the chat in a two-pane inbox with the intake so far on screen; when nobody is free, the visitor leaves an email.
Books
Books a real slot. On the page.
The visitor picks an office, a day and a time from what is open, and the invite lands in both calendars.
- Real slotsGoogle or Outlook busy time subtractedPer attorney
- AssignmentVisitor books the firmLeast-loaded attorney
- ConfirmationEmail with a calendar inviteReschedule link
- Same calendarChat and phone book the same slotsNo double booking
Google Calendar or Outlook, per attorney. Offices, hours, buffers and notice are set once for chat and phone.
- 1OfficeAustinHours and time zone per office
- 2DayThu 16Only days with open slots
- 3Time10:00 amReal availability, minus buffers
- 4ConfirmedGrace ChenInvite and reschedule link sent
Hands over
Asks for a person? Gets one.
Your staff take the chat with the intake so far on screen. When nobody is free, the visitor leaves an email instead.
- Someone freeStaff accept the chat in the inboxIntake on screen
- Nobody freeVisitor leaves an emailReply later
- DoneHand back to the AI or resolveRecord kept
Live support, email capture, or both. On every plan. Staff reply as the firm and never give legal advice.
A visitor asks for a human. The chat appears in Waiting with the matter, state and screening answers already filled in.
Someone accepts. The visitor sees their name, and the AI steps back until it is handed the chat again.
The widget collects an email and the question. Your team replies when they are back.
Every handover is on the matter, with the chat log, so the attorney sees the whole thread.
Also on every chat
Each chat ends with an outcome.
Not a contact form. What the agent does, and what gets logged.
Loads only on your domains
A script tag or an iframe, locked to the domains you allow. Nothing to host.
Looks like your firm
Colors, launcher style, welcome text and starter questions, previewed as you edit.
Screens with tappable choices
Your questions as buttons and short forms, so a visitor finishes without typing a paragraph.
Checks for conflicts first
Asks for the other party and checks your client list before booking. If a conflict cannot be ruled out, it holds the time for your review.
Answers in Spanish
Switches when the visitor writes in Spanish and runs the same intake through to a booking.
Lands on the matter
Chat log, answers and AI summary on one record, delivered to Clio, Google Sheets or any CRM by webhook.
Then the same intake
Web chat and phone run one intake.
What the agent asks, who it books with and where the lead lands are set once. The voice agent on your phone line follows the same rules.
The widget
See it on a page.
The home screen a visitor opens, and the guided intake that follows. Names and details are fictional. Try the real thing on the demo page.
- Opens by saying it is automated and cannot give legal advice
- Tappable choices and short forms, so nobody types a paragraph
- Every chat ends with a log, a summary and a record on the matter
Home screen, themed to the firm.
Guided intake with tappable choices.
Setup
Live in one sitting.
Step 1
Install once
Paste the one-line script or iframe embed. The widget loads only on the domains you allow.
Step 2
Match your firm
Light or dark theme with live preview, bubble or sidebar launcher, welcome text, starter questions, Book and Get in touch buttons.
Step 3
Train it on your material
Upload PDF, Word, text and CSV files, crawl your website with include and exclude rules, and add FAQs. Strict grounding is on and locked.
Step 4
Let it intake and book
The visitor answers guided questions, picks an office, day and time, and gets a confirmation email with a calendar invite.
Try it on your own site: 14 days, no credit card.Start free trial
On every plan
What you get from day one.
- 24/7answered
Replies in seconds, nights and weekends included.
- 1line of code
A script tag or an iframe. Nothing to host.
- 1,000 or 3,000chats a month
Solo Intake includes 1,000, Firm Intake 3,000.
- EN · ESone widget
Answers in the language the visitor writes in.
Solo Intake $349/mo. Firm Intake $699/mo. Chat conversations are included in the plan. See pricing
Questions attorneys ask
Yes. A visitor can ask for a human at any point. Staff accept the chat in a live inbox (Waiting, Live, History), or the widget captures an email when nobody is available. Both modes can run together.
Strict grounding is on by default and locked for legal agents: the agent answers only from the sources you uploaded and says so when it does not know. You can show the sources it used in each reply.
Yes. Screening questions, routing and booking are one configuration, published to chat and voice together, so the two never disagree.
Nothing per chat. Solo Intake includes 1,000 chat conversations a month and Firm Intake 3,000, alongside the phone minutes.
Put an intake desk on your website tonight.
Answered in seconds. Screened on your rules. Booked on the page.
14-day free trial. No credit card, nothing auto-charges.